This is the Privacy Policy of the Realtimme website (www.realtimme.com), operated by Realtimme IT Consultancy Pte Ltd (together with our affiliates and subsidiaries. It describes the information that we collect from you as part of the normal operation of our site and storage facilities,and how we use and disclose this information.

  • Definition:
    1. “Realtimme”,”we”,”us” means Realtimme IT Consultancy Pte Ltd, and all other related companies.
    (Registered office, see www.realtimme.com).
    2.”Subscriber”, “you” or “your” means yourself, being the person representing the company to accept the TOC and privacy policy,and
    use the servicesprovided by Realtimme.
    3. “Realtimme SAAS” means Realtimme Software as a service, refers to the software or application created and continuously enhanced
    by Realtimme and supplied as a service to the subscriber.
    4. “Services” refers to the Realtimme SAAS provided as is, to the subscriber, limited to the period subscribed.
    5. “Staff” means a person whom subscribers give access on the site and company database.
    6. “Documentation” means all reading materials, both online or offline, hard or soft copy,  help files, marketing or training videos
    supplied with the software or supplied later by Realtimme.
    7. “End users” are ?consultants?, including staff, that is given access to the company’s account by the subscriber.
    8. “Users” means both registered users and visitors to our site or demo database.By accepting the Privacy Policy in registration or by visiting and using the Site, you expressly consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy forms part of and subject to our Terms of Use.

 

  1. What Information We Collect and Store
    We collect personal information from you is to provide you with a safe, smooth, efficient, and customized experience.
    This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
    Realtimme collects and stores subscribers’ information, including the full name, company name, billing address, for renewal reminders purpose.
    We also gather anonymous usage information from our visitors via cookies for usage with Google Analytics.Any enquiries regarding the collection and use of personal information may be made via email to wecare@realtimme.net
  2. Security and Data Integrity
    Realtimme strives to make commercially reasonable efforts by following generally accepted standards, to protect the information submitted to us, both during transmission and once we receive it, to ensure security on our system. Unfortunately, no electronic transmission or storage over the Internet can be guaranteed to be 100% secure. Realtimme cannot fully eliminate security risks associated with the collection of said data and mistakes,and security breaches, may it be human or technical, may happen. We require that subscriber enter in a password to access their account information and request that subscriber use a password composed of different characters and of a large length to strengthen security and that they do not disclose this information to others via electronic formats or otherwise.If you have any questions about security on our website, you can contact us at wecare@realtimme.net
  3. Third Party Disclosure
    Realtimme may use certain trusted third party companies and individuals to help us provide, analyze, and improve the Service (including but not limited to data storage, maintenance services, database management, web analytics, payment processing, and improvement of our services). These third parties may have access to your information only for purposes of performing these tasks on our behalf and under obligations similar to those in this Privacy Policy. Realtimme may disclose personal data to comply with relevant laws and legal governing bodies of any country in which we do business, or where a subscriber resides, in order to remain compliant with International Laws, whereby mandated by government agencies for the purposes of criminal investigations or by court order.
  4. Access to Personal Data
    You have access to account-specific personal information stored via Realtimme’s login interface for account management. You may update these information at any time with the exception of network access logs, cases where fraudulent or illegal activity or a violation of Realtimme’s Terms of Service is deemed to have occurred (as determined by Realtimme’s management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of on-going investigation and prevention of recurrence. If you have any questions or wish to have your email permanently removed, please email us at wecare@realtimme.net
  5. Subscriber’s Responsibility
    Subscriber’s bear sole responsibility for maintaining the security of the hosting and related services maintained under their accounts. Subscribers are solely responsible for ensuring compliance with any and all applicable privacy guidelines and regulations for all jurisdictions in which they may operate with respect to appropriate practices for the collection, storage, and dissemination of personal information using Realtimme’s services. In no event shall Realtimme be held liable for a subscriber’s failure to adopt and/or practice appropriate measures for safeguarding personal information stored within or transmitted through Realtimme services.
  6. Opt Out Provision
    You may opt out of providing and asking that any personal data that was collected be removed if you believe it is being used in a manner not consistent with the way it was presented in this Privacy Policy.
  7. Deletion of accounts
    When a subscriber chooses to close an account, Realtimme will remove your information from our marketing and billing systems. This will ensure that there are not further mailings or billings directed to you.
  8. Changes to our Privacy Policy
    This Privacy Policy may change from time to time. If we make a change to this privacy policy that we believe materially reduces your rights, we will provide you with notice (for example, by email). And we may provide notice of changes in other circumstances as well. By continuing to use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.

    (As at March 2018)