- “Realtimme”, ”we”, ”us” means Realtimme IT Consultancy Pte Ltd, and all other related companies. (Registered office, see www.realtimme.com).
- “Realtimme SAAS” means Realtimme Software as a service, refers to the software or application created and continuously enhanced by Realtimme and supplied as a service to the subscriber.
- “Services” refers to the Realtimme SAAS provided as is, to the subscriber, limited to the period subscribed.
- “Staff” means a person whom subscribers give access on the site and company database.
- “Documentation” means all reading materials, both online or offline, hard or soft copy, help files, marketing or training videos supplied with the software or supplied later by Realtimme.
- “End users” are consultants including staff, that is given access to the company’s account by the subscriber.
What Information We Collect And Store
We collect personal information from you is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
Realtimme collects and stores subscribers’ information, including the full name, company name, billing address, for renewal reminders purpose. We also gather anonymous usage information from our visitors via cookies for usage with Google Analytics. Any enquiries regarding the collection and use of personal information may be made via email to firstname.lastname@example.org.
Security And Data Integrity
Realtimme strives to make commercially reasonable efforts by following generally accepted standards, to protect the information submitted to us, both during transmission and once we receive it, to ensure security on our system. Unfortunately, no electronic transmission or storage over the Internet can be guaranteed to be 100% secure. Realtimme cannot fully eliminate security risks associated with the collection of said data and mistakes, and security breaches, may it be human or technical, may happen. We require that subscriber enter in a password to access their account information and request that subscriber uses a password composed of different characters and of a large length to strengthen security and that they do not disclose this information to others via electronic formats or otherwise. If you have any questions about security on our website, you can contact us at email@example.com.
Third Party Disclosure
Access To Personal Data
You have access to account-specific personal information stored via Realtimme’s login interface for account management. You may update these information at any time with the exception of network access logs, cases where fraudulent or illegal activity or a violation of Realtimme’s Terms of Service is deemed to have occurred (as determined by Realtimme’s management or law enforcement officials), in which case personal information may be retained indefinitely for purposes of on-going investigation and prevention of recurrence. If you have any questions or wish to have your email permanently removed, please email us at firstname.lastname@example.org.
Subscriber’s bear sole responsibility for maintaining the security of the hosting and related services maintained under their accounts. Subscribers are solely responsible for ensuring compliance with any and all applicable privacy guidelines and regulations for all jurisdictions in which they may operate with respect to appropriate practices for the collection, storage, and dissemination of personal information using Realtimme’s services. In no event shall Realtimme be held liable for a subscriber’s failure to adopt and/or practice appropriate measures for safeguarding personal information stored within or transmitted through Realtimme services.
Deletion Of Accounts
When a subscriber chooses to close an account, Realtimme will remove your information from our marketing and billing systems. This will ensure that there are not further mailings or billings directed to you.
(As at March 2018)
Write to us
No. 16 Kallang Place #07-03 Singapore 339156
+65 6727 8130